Covid 19
TEST KITS FOR DISTRIBUTION
Organizations, businesses, or individuals hosting special events or planning to distribute Covid Tests can directly request free test kits from the department, especially if they require quantities exceeding 300.
To request test kits please email me directly at eugene.frid@phila.gov and I will promptly handle the ordering process for you.
Upon submission, you will receive a confirmation email specifying the date and time of your pick-up window. Orders can be picked up at 700 Packer Avenue or delivered to you depending on availability.
FREE FEDERAL COVID-19 TEST KITS
The Federal government is offering free COVID-19 test kits that will be mailed to your home.
Request these kits at USPS Test Kits or by calling 1-800-232-0233.
Please note that this is a federal government program, and we won't be able to assist with shipping or confirmation of these orders.
Safety
Emergency Contact Numbers
911- for all emergencies
Chestnut Hill Hospital - (215) 248-8200 for medical emergencies.
PECO - 1-800-841-4141 for eletrical emergencies
PGW - (215) 235-1212 for gas leaks and emegrencies
PWD - (215) 685-6300 for water emergencies
Philadelphia Fire Department | Engine 09 - 6900 Germantown Ave, Philadelphia, PA 19119.
14th Police District - (215) 686-3140. The 14th District also puts out a weekly crime bulletin. To subscribe reach out to Raubert Hicks, Raubert.Hicks@Phila.gov
Victim/Witness Assistance
ADULT SERVICES
For victims of crimes committed by an adult offender (age 18 & over), this office can provide you with information on your rights and how they can help you.
Philadelphia Police Victims Services Unit - 215-685-1158
Phila District Attorney (Adult & Juvenile Offenders) - 215-686-8027
Northwest Victims Services - Servicing the 5th, 14th, 35th, 39th Police Districts -215-438-4410
TOUTH & TEEN SERVICES
These agencies provide information for services for Youth & Teenaged victims and witnesses.
Philadelphia Anti-Violence Partnership -215-567-6776
Support Center for Child Advocates -215-925-1913
Philadelphia Children's Alliance - 215-387-9500
Philadelphia District Attorney -215-686-8027
DOMESTIC VIOLENCE
In addition to counseling, legal and medical advocacy, emergency shelter and safety planning, this
organization can help you file a Protection from Abuse (PFA) order. A PFA is a court order issued by a judge that can help provide protection for you and your children from an abusive person. A hotline service is also available 24/7.
Lutheran Settlement House - 215-426-8610
Women Against Abuse - 215-386-1280
Congresso de Latinos Unidos -215-763-8870
Menergy (for men) - 215-242-2235
Women's Law Project* - 215-928-9801
Philadelphia DV Hotline - 1-866-SAFE-014 (866-723-3014)
Women in Transition - 215-751-1111
Gay Men's Domestic Violence Project Hotline - 800-832-1901
Philadelphia Legal Assistance* - 215-981-3800
Women Against Abuse Legal Services* - 215-686-7082
SEXUAL ASSAULT
Services are available to all victims of sexual violence, including female and male victims who are adults, teens, or children. Crisis and support counseling is available for sexual assault victims, family members, and others close to the victim. counseling is available both in person and on the telephone. An Advocate will provide accompaniment to the hospital, police, and court proceedings and assist on navigating the medical and criminal justice systems. Hotline and accompaniment services are available 24 hours a day.
Women Organized Against Rape -215-985-3315
Women in Transition Lifeline - 215-751-1111
Congresso de Latinos Unidos - 215-763-8870
Philadelphia Children's Alliance -215-387-9500
Philadelphia Sexual Assault Response Center - 215-425-1625
PA Coalition Against Domestic Violence - 800-799-7233
MADD-DUI
These agencies can provide you counseling, support information, and referral services for victims of DUI crashes and their families.
Mothers Against Drunk Driving (MADD) - 610-825-4902. 24 Hr Hotline -877-MADD-HELP (800-623-3435)
CHILD ABUSE
These agencies can provide you counseling, information, and referral services for abused and neglected children and their families.
Philadelphia Children's Alliance - 215-387-9500
Department of Human Services (DHS) Parent Action Network (PAN) -215-PARENTS (215-727-3687)
Children's Hospital of Philadelphia (CHOP) Child Abuse, Referral and Evaluation (CARE) Clinic - 215-590-4923
Children's Hospital Children Crisis Treatment Center - 215-569-4555
ELDER ABUSE
These agencies can provide you counseling, shelter, and protective services for older victims and their families.
Philadelphia Corporation for the Aging - 215-765-9040
Center for Advocacy for the Rights and the Interest for the Elderly (CARIE) - 215-545-5728
Senior Law Center - 215-988-1244. Hearing Impaired - 800-229-5746
LGBT SERVICES
These agencies can provide counseling, information, and referral services for Lesbian, Gay, Bisexual and Transgendered victims and their families.
GALAEI (Gay & Lesbian Latino AIDS Education Initiative) - 215-851-1822
PFLAG (Parents, Families, and Friends of Lesbian and Gays) - 215-572-1833
GLBTQ Domestic Violence Project Hotline -800-832-1901
Mazzoni Center -215-563-0652
Y_HEP (Youth Help Empowerment Project) -215-564-6388
The Attic Youth Center - 215-545-4331
Einstein Pride Program - 215-420-0989
HOMICIDE ASSISTANCE
These agencies can help family members of Homicide Victims by providing resources, support & referrals.
Phila PD Homicide Unit, Victim Assistance Officer - 215-686-3065
Families of Murder Victims - 215-686-8078
EMIR Healing Center - 215-848-4068
Mothers in Charge - 215-228-1718
Safe Cam Program
Registering your camera not only helps deter crime, but assists the Department in its overall crime prevention strategy in your neighborhood. Protect yourself, your family and your community by registering with SafeCam.
Become a part of the Philadelphia Police Department SafeCam network!
Phone support lines
Philadelphia Domestic Violence Hotline: 866-723-3014 — additional resources HERE
Pennsylvania Mental Health Support Line: 1-855-284-2494. For TTY, dial 724-631-5600
National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
Línea Nacional de Prevención del Suicidio: 1-888-628-9454
Crisis Text Line: Text “PA” to 741-741
Safe2Say: 1-844-723-2729 or www.safe2saypa.org
Veteran Crisis Line: 1-800-273-TALK (8255)
Disaster Distress Helpline: 1-800-985-5990
Get Help Now Hotline (for substance use disorders): 1-800-662-4357
Community Legal Services of Philadelphia: 215-981-3700
CARIE (Center for Advocacy for the Rights & Interests of the Elderly) covid-19 hotline for older adults: 1-800-356-3606
Public Citizens for Children and Youth (PCCY): PCCY’s Helpline can help children, and now parents too, apply for Medicaid and CHIP, for FREE, over the phone and, in the parent’s language: 215-563-5848, ext. 17
Seniors
With the goal of helping seniors live as independently as possible for as long as possible, NewCourtland provides affordable housing options and a unique combination of services to help seniors maintain the independent lifestyles they cherish. Services for Seniors Including:
Affordable Housing
Senior Centers
Services on site
Veteran Housing
Ralston My Way is a licensed non-profit home care agency serving anyone 55+ in Northwest Philadelphia, with the mission of helping improve the quality of life for seniors “aging in community.” My Way is a “one-stop-shop”, with caregivers performing a variety of in-home services for members, including home care (assistance with activities of daily living, personal care, respite care), transportation, house cleaning, handyman repairs, yard work, and more.
Services include:
Laundry
Meal Preparation
Companionship
Respite care
Home Care
Bathing
Dressing
Grooming
Light housekeeping
Repairs and Maintenance
Errands and transportation
Chores and yard work
Chestnut Hill Meals on Wheels is still making deliveries. Those who are eligible are:
A senior (62 or older) – no matter what their physical health.
Any person of any age whose disability makes it difficult to shop for food and prepare meals without assistance.
The organization delivers 2 meals a day, Monday through Friday, one hot and one cold. The cost for both meals is $9.00 per day. Should you require only one meal, the cost is $4.50.
Clients may receive meals on any number of weekdays that best suits their schedules – one to five days each week.
APPRISE COUNSELING SERVICES
APPRISE helps Pennsylvania residents over 60 with all types of health insurance, including Medicare, Medicaid, and private policies. APPRISE counsels low-income Medicare recipients on their options for medical coverage.
TRANSPORTATION
The SEPTA CCT Connect offers door-to-door transportation in Philadelphia with discounts for seniors 65 and older. Seniors pay 15% of the normal fare, which comes out to $4.25 per one-way ride, and share the same vehicle with passengers traveling to and from other destinations. The service requires reservations 1-3 days in advance, and is offered on a space-available basis. It can be used to travel anywhere within the City of Philadelphia and to locations within 3 miles of the City’s limits. A completed application must be sent to CCT to use this service. For more information or an application, contact customer service at (215) 580-7145 - Mon-Fri 8:00 a.m. to 5:00 p.m. Fares: Seniors 65 years and older pay $4.25 per trip. An escort is allowed for an additional $4.25. To find out where your ride is you can contact (215) 580-7145 - 24 hours a day. To reserve a ride contact (215) 580-7700 - Mon-Fri 7:00 a.m. to 4:00 p.m., Saturday/Sunday 7:30 a.m. to 4:00 p.m. Make, cancel, or check on reservations 1 to 3 days in advance. Automobile Insurance Discount Pennsylvania mandates a discount on auto insurance for drivers aged 55+ who complete an approved mature driver improvement course.
SEPTA City bus, subway, and trolley rides are free for seniors aged 65+ with a valid ID. SEPTA Regional Rail lines, within Pennsylvania, are $1 for one-way rides during off-peak hours. New Jersey Transit Passengers 65+ can save one-half or more off regular one-way fares at all times. Some discounts are available as well to customers 62+. DRPA The DRPA of PA and NJ offers discounted bridge tolls for crossing DRPA bridges to passengers and drivers aged 65+ with a NJ EZ-Pass account. PATCO Customers aged 65+ are offered a reduced fare of $0.70 between any two PATCO stations during off-peak hours.
Senior Helpers https://www.seniorhelpers.com/ Senior Helpers offers a companion service that provides a helper for any number of daily needs. The companion care service will give assistance in any sort of transportation, for any requested need. Contact (215) 242-2221 for more information.
JFCS Older Adult and Senior Transportation Service http://www.jfcsphilly.org/ JFCS will help coordinate transportation services for Jewish seniors 60 years or older. Staff will refer clients to useful services and help register for them as necessary. Contact (866) 532-7669 to join the program
Wheels For Independence http://www.communitycarenephila.org/ Provides door-to-door transportation for all purposes. Members must be able to walk independently/with assistance of a cane or walker. The service costs $120 a year for unlimited rides. Contact (215) 335-3816 for more information.
LogistiCare: http://www.logisticare.com/ LogistiCare can help manage and provide non-emergency medical transportation in Philadelphia. This service allows its members to coordinate transportation to and from hospitals. Visit the website for more information on this service. For reservations and customer service contact (877) 835-7412.
The Fresh Grocer http://www.lthefreshgrocer.com The Fresh Grocer offers a van service from the store to a customer’s home for customers that purchased $50 or more in groceries in that visit. The customer must live within the store’s zip code to use the service. To find out more information on this service contact your local Fresh Grocer.
GoGoGrandparent https://gogograndparent.com/ Service area: Anywhere in the Philadelphia area Estimated Cost: Price of ride share service + $0.19 per minute for service monitoring. How it works: This service allows for a customer to call a number, rather than use an app, to order a car service. Additionally, it gives a way for family members to monitor transportation. Visit the website, or dial (855) 464-6872 for more info.
NEIGHBORS HELPING NEIGHBORS
Receive help from local community members and grassroots organizations providing assistance during COVID-19: https://tinyurl.com/y9v4dsdu.
SHOPPING HELP
Shopping Angels is a team of volunteers who shop and deliver groceries to those in need. For more information, go here: https://tinyurl.com/ycdbc6qg
PHILADELPHIA CORPORATION FOR THE AGING
PCA works to improve the quality of life for older Philadelphians and people with disabilities. The organization is currently operating grab and go meal sites for adults aged 60 and over.
EMERGENCY TRANSPORTATION
Lyft is offering free or reduced fare transportation to essential workers, seniors and people in need: https://www.lyft.com/blog/posts/supporting-our-community.
LEGAL
Senior LAW Center protects the rights of older Pennsylvanians through legal representation, education, and advocacy.
PHILADELPHIA DEPARTMENT of PUBLIC HEALTH
Health operates eight city health centers that provide high-quality medical care to Philadelphia residents. Our health centers are located in neighborhoods all across Philadelphia.
Deed Protection
Deed fraud occurs when a person sells a home pretending to be the owner without the permission of the legal owner. The legal owner’s name is removed from the deed without the legal owner’s knowledge or informed consent.
Mortgage fraud occurs when someone signs a mortgage against a property that they do not own to borrow money against the property. The mortgage transactions are completed without the knowledge or informed consent of the legal owner of the property.
You can protect yourself from deed and mortgage fraud by signing up for Deed Fraud Guard. Deed Fraud Guard is a simple way to monitor your land records and warn you of potential property fraud.
NEED TO REPORT DEED FREUD?
If you suspect you are a victim of deed or mortgage fraud, you should report the fraud to the Department of Records. We will provide you with information and direct you to the appropriate resources. You can also read more about how to report deed fraud on this page.
Deed fraud occurs when a person sells a home pretending to be the owner without the permission of the legal owner. The legal owner’s name is removed from the deed without the legal owner’s knowledge or informed consent.
Mortgage fraud occurs when someone signs a mortgage against a property that they do not own to borrow money against the property. The mortgage transactions are completed without the knowledge or informed consent of the legal owner of the property.
Home Repair & Housing Counseling
Lenders participating in the program are offering 10-year, 3% fixed Annual Percentage Rate loans that range from $2,500 to $24,999 to eligible homeowners. Restore, Repair, Renew loans can fund a range of home repairs that focus on health, safety, weatherization, accessibility, and quality of life. The goal of the program is to help Philadelphians improve their homes and strengthen their communities.
Who can apply?*
Philadelphia homeowners:
Whose primary residence needs repairs
With credit scores above 580
Who are up to date on public utilities and taxes or are in a payment plan with the City
Who do not have L & I violations or will eliminate violations as part of the program
* Additional underwriting (minimum eligibility) criteria: Borrowers must have a loan-to-value ratio at or below 105% of after-rehab value and a back-end debt-to-income ratio at or below 43%.
What services are provided?
Help determining if you are eligible for the program
Receive financial counseling
Help identifying necessary repairs
Connect you to a participating lender
Help finding a contractor
Help applying for the loan
What repairs are eligible?
Repairs, improvements, and upgrades related to health, safety, and quality of life
Roof, siding, foundation, and masonry
Sidewalk and driveway resurfacing/replacement and outside stair repair
Window and door repair and replacement
Adaptations that allow for easier access to and mobility within a home
Fixtures, plumbing, sewer and waterline repairs and replacements
HVAC system and water heater repair or replacement
Electrical repairs
Treatments related to lead-based paint
Mold and radon mitigation
Homeless
Philadelphia Interfaith Hospitality Network, 7047 Germantown Ave, Philadelphia, PA 19119
Emergency Services - 215-247-4663 ext. 140
Philly’s homeless assistance system is comprised of an impressive network of homeless services, legal, housing, physical and behavioral health providers, and governmental entities, all working toward the same goal of making homelessness rare, brief, and nonrecurring. The Office of Homeless Services (OHS) provides support, leadership, funding, coordination and administration to this network, which is called the Continuum of Care.
Hotline: 215-232-1984
Housing – The organization provides permanent housing and support services for people who are or were homeless (or at risk of homelessness).
Opportunities for Employment – Provides computer classes, career training, job readiness workshops, life skills workshops, GED classes, adult basic literacy classes and access to other resources to help local residents improve their lives, gain employment, and pursue higher education. Additionally, residents have the opportunity to learn new skills, re-enter or enter the world of work, and increase income.
Medical Care - The Stephen Klein Wellness Center (SKWC) offers primary medical care, psychiatric services, nurse care management, individual, couples and group counseling, peer-led outreach and care coordination, healing touch, and assistance with applying for health insurance benefits.
Education – The Honickman Learning Center and Comcast Technology Labs (HLCCTL) re provides educational programs which focus on providing the most current computer literacy and equal opportunity to at-risk children, youth, and families.
Project Home Homeless Outreach Hotline: 215-232-1984
Sustainablity
HELP MANAGE STORM-WATER
Get a FREE rain barrel or a subsidized downspout planter.
The Philadelphia Water Department teamed up with the Pennsylvania Horticultural Society to manage the city’s storm-water.
Residents can sign up for a FREE rain barrels—a handy partner for watering plants and cleaning pavements—and subsidized downspout planters that add beauty and utility to the exterior of your home and prevents the city’s sewer system from overflowing. It’s all part of the Rain Check program.
Start the process by signing up for an upcoming Rain Check workshop.
STOP CIRCULARS
You may notice soon after you move in that you receive a fair amount of circulars, coupons and takeout menus from local businesses, and they can sometimes end up as litter on your sidewalk.
If you’d like to stop receiving them, fill out this form and mail it to the Department of Licenses and Inspections. Once you receive the sticker in the mail, place the circular-free sticker in a prominent location (such as mailbox or door) at about eye-level from the street.
COMPOST
Composting helps keep waste out of landfills. We encourage backyard composting or using a composting collection service (just like getting your weekly trash pick-up) through Bennett Compost.
Co-Working Spaces
Mt. Airy Axis
Work Mt. Airy
6700 Germantown Avenue, Lower Level
Work Mt. Airy is a bright, modern space for coworking, meetings, and events. The Work Mt. Airy community is like the neighborhood: diverse and welcoming. It incorporates the benefits of work space, meeting space, and lounge space, all in the lower level of the former 19119 post office building.
Packages range from part-time space at a community desk to a full-time dedicated personal desk. A conference room, hard-wired and wifi internet, and unlimited freshly brewed coffee are among the amenities.
To learn more and to schedule a tour, click HERE.